WORKPLACE DISPUTE MANAGEMENT TRAINING

The Islamabad Centre for Dispute Resolution (ICDR) offers Workplace Dispute Management Training designed to build practical skills for identifying, managing, and resolving workplace conflicts in a structured and lawful manner.
This training program is suitable for HR professionals, managers, supervisors, legal professionals, compliance officers, and organizational leaders responsible for handling workplace disputes. It focuses on the application of Alternative Dispute Resolution (ADR) methods within employment and organizational settings.

The Training Covers:

• Understanding common types of workplace disputes
• Early identification and prevention of conflict escalation
• Mediation and facilitation techniques for workplace disputes
• Managing disciplinary, performance, and interpersonal conflicts
• Designing and implementing internal grievance and dispute resolution mechanisms
• Legal and ethical considerations in workplace dispute management
The program combines practical exercises, case studies, and scenario-based learning to ensure participants can apply dispute management techniques effectively in real workplace environments.