Turning Conflict into Constructive Solutions
At Islamabad Center for Dispute Resolution (ICDR), we believe that not all disputes belong in the courtroom. Some require empathy, not arguments. Dialogue, not delay. That’s where mediation comes in—a potent, structured, and transformative process that offers people a dignified path to resolution.
Mediation is a collaborative process facilitated by a neutral third party, known as the mediator, who helps disputing parties communicate effectively, clarify misunderstandings, and helps parties find solutions that reflect both their needs and rights. Unlike litigation, where outcomes are imposed, mediation empowers parties to create their own agreements—solutions that are often more meaningful, lasting, and human.
Our trained and accredited mediators employ diverse communication and negotiation techniques to guide the process, helping participants move from confrontation to cooperation. Whether the conflict is personal, professional, or community-based, mediation transforms the emotional charge into a purposeful conversation.
ICDR DRI, we recognize that disputes come in many forms—and so does resolution. Mediation offers a flexible, private, and effective pathway for resolving a wide variety of civil, commercial, and property-related conflicts. The following matters are especially suited for mediation and are recognized under the law for settlement through Alternative Dispute Resolution:
Disputes between landlords and tenants
Pre-emption cases
Land and property disputes
Civil matters under the Small Claims and Minor Offences Courts Ordinance, 2002
Commercial disputes, including claims, rights, or interests arising out of trade and commerce
Contractual disputes
Cases involving professional negligence
Suits for specific performance
Companies and banking matters
Insurance-related disputes
Disputes involving negotiable instruments
Personal injury claims
Suits for compensation and damages
Matters concerning patents, trademarks, and copyrights
Disputes under the Canal and Drainage Law
Recovery of movable property or its value
Partition or separate possession of joint immovable property
Redemption of mortgaged property
Rendition of accounts in joint property disputes
Claims to restrain waste and remove nuisance
Claims for mesne profits of property
Any other matter permitted under the law and agreed to by the parties for settlement through mediation
ICDR DRI, we are fully equipped to handle these diverse categories of disputes with neutrality, efficiency, and cultural sensitivity. Our mediators are trained to work with parties to explore creative, mutually acceptable solutions—outside the courtroom, without prolonged delay, and with significantly less cost.
Choose ICDR for dispute resolution that is fair, fast, and focused on restoring relationships.
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